Using Performance Indicators

Aim

Consider the use of performance indicators and how they can be used within your organisation exploring how performance indicators can be used to motivate individuals and also manage poor performance.

Objectives

• Explore what performance indicators are and how they can be used
• Explore motivation theories and discuss practical ways to motivate employees
• Increase understanding of how to identify and manage poor performance

Learning Outcomes

1. Understand how performance indicators can be used in your organisation
2. Increase your understanding of how employees are motivated
3. Be able to identify where employees are not performing to your expectations
4. Increase understanding and confidence in managing poor performance
5. Be able to develop performance indicators for your overall organisation and     communicate these to your employees.

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